{"id":4476,"date":"2025-04-15T15:27:38","date_gmt":"2025-04-15T13:27:38","guid":{"rendered":"https:\/\/xnaypaup.elementor.cloud\/faq\/"},"modified":"2025-11-03T13:13:12","modified_gmt":"2025-11-03T11:13:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/pickebike.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4476\" class=\"elementor elementor-4476 elementor-2187\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88157dd e-con-full e-flex e-con e-child\" data-id=\"88157dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-185e1bd elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"185e1bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Your Questions, <br> Our Answers.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b1d9a elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"46b1d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Got questions? Here\u2019s where you\u2019ll find the answers you need. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f941bda e-flex e-con-boxed e-con e-parent\" data-id=\"4f941bda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6eaaeca e-con-full e-flex e-con e-child\" data-id=\"6eaaeca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-004a6e8 elementor-widget elementor-widget-heading\" data-id=\"004a6e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Registration and customer profile<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f1208b e-con-full e-flex e-con e-child\" data-id=\"9f1208b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-13e76fa e-con-full e-flex e-con e-child\" data-id=\"13e76fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5503e7 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"b5503e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1901\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1901\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I register with Pick-e-Bike? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1901\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1901\"><p style=\"font-weight: 400;\">You can register in just a few steps directly via the Pick-e-Bike app.<br \/>After completing your registration, your account will be activated within 5 minutes \u2013 as long as all information is complete and clearly legible. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1902\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1902\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What do I need to register?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1902\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1902\"><p><strong>Pick-e-Ride:<\/strong><\/p>\n<ol role=\"list\">\n<li>You only need an email address and a phone number.<\/li>\n<\/ol>\n<p><strong>Pick-e-Bike:<\/strong><\/p>\n<ol>\n<li>You\u2019ll need a valid debit or credit card (Visa or Mastercard) to pay for your rides.<\/li>\n<li>You\u2019ll also need a valid driver\u2019s license or ID\/passport:<\/li>\n<\/ol>\n<ul>\n<li>To use e-bikes at 35\u202fkm\/h or 45\u202fkm\/h, you need at least a category M license.<\/li>\n<li>To use e-scooters, you need at least a category A1 license.<\/li>\n<li>Don\u2019t have a driver\u2019s license but are over 16? You can register with your ID or passport and use e-bikes limited to 25\u202fkm\/h. <\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1903\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1903\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Which license do I need?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1903\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1903\"><p style=\"font-weight: 400;\"><strong>E-Bike<\/strong><br \/>To ride our e-bikes, you need at least a category M license (available from age 14).<br \/>A regular car driver\u2019s license (category B) also qualifies.<\/p>\n<p style=\"font-weight: 400;\">If you\u2019re over 16, you can also use e-bikes at 25\u202fkm\/h without a license.<\/p>\n<p style=\"font-weight: 400;\"><strong>E-Scooter<\/strong><br \/>To ride our e-scooters, you need at least a category A1 license (available from age 15).<br \/>A regular category B car license is not sufficient. Still want to ride an e-scooter?<br \/>We offer A1 basic training courses in collaboration with experienced instructors from MAZ-Fahrschule at regular intervals. You can find more info and sign up for the next available date [<a href=\"https:\/\/shop.pickebike.ch\/Grundkurs\/\" target=\"_blank\" rel=\"noopener\"><strong>here<\/strong><\/a>].   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1904\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1904\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use Pick-e-Bike with a learner\u2019s permit?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1904\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1904\"><p style=\"font-weight: 400;\">No, unfortunately not. We wish you the best of luck with your driving test \u2013 and look forward to welcoming you to the community afterwards! <\/p>\n<p>By the way: We offer A1 basic courses including e-scooter in <a href=\"https:\/\/shop.pickebike.ch\/Grundkurs\/\" target=\"_blank\" rel=\"noopener\">our shop.<\/a> e-scooter <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1905\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1905\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I\u2019d like to ride e-scooters, but I registered with an old license without category A1.<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1905\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1905\"><p style=\"font-weight: 400;\">Feel free to send us a photo of the front and back of your driver\u2019s licence by email to <a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a>.<br \/>\nWe\u2019ll check your data and enable e-scooter use for your profile. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1906\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1906\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I changed my mobile phone number. What should I do? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1906\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1906\"><p style=\"font-weight: 400;\">Please contact our support via the hotline (<a href=\"tel:0848%2002%2003%2004\">0848 02 03 04<\/a>) or by email (<a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a>). We\u2019ll be happy to help.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1907\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1907\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I change my email address?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1907\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1907\"><p style=\"font-weight: 400;\">You can easily change your email address in the app: Go to Settings, tap on your email address, and enter the new one. You\u2019ll receive an email asking you to confirm the change. Once confirmed, your address will be updated in the system.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1908\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1908\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I forgot my password. What can I do? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1908\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1908\"><p style=\"font-weight: 400;\">If you\u2019re still logged into the app: Go to Settings and log out of your account.<\/p>\n<p style=\"font-weight: 400;\">If you\u2019re already logged out: On the login screen, tap \u201cForgot password\u201d and enter the email address you used when registering. You\u2019ll receive an email with instructions to reset your password. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df2388c e-con-full e-flex e-con e-child\" data-id=\"df2388c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-734cc6d elementor-widget elementor-widget-heading\" data-id=\"734cc6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rental<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-009ed2c e-con-full e-flex e-con e-child\" data-id=\"009ed2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f2ab85 e-con-full e-flex e-con e-child\" data-id=\"1f2ab85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7797986 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"7797986\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1251\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1251\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use Pick-e-Bike without the app?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1251\"><p style=\"font-weight: 400;\">No, the service is only available through the Pick-e-Bike app, which you can download for free from the <a href=\"https:\/\/apps.apple.com\/ch\/app\/pick-e-bike\/id1373747610\">Apple App Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ch.pickebike\">Google Play Store<\/a>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1252\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1252\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I reserve a vehicle?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1252\"><p style=\"font-weight: 400;\">Tap on a vehicle near you in the app. A \u201cReserve\u201d button will appear at the bottom of the screen. Once you tap the button, a 15-minute free reservation period will begin.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1253\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1253\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I start a ride?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1253\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1253\"><p style=\"font-weight: 400;\">You can start your rental either via QR code or directly in the app. In the app: select a vehicle on the map and tap to start your ride. <\/p>\n<p style=\"font-weight: 400;\">Via QR code: scan the QR code on the vehicle to start the rental.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1254\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1254\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I end a ride?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1254\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1254\"><p style=\"font-weight: 400;\">Tap the \u201cEnd rental\u201d button in the app. Please note: you can only end your ride within the Pick-e-Bike parking zone or at an official station. At a station, end your ride by scanning the QR code at the station sign.  <\/p>\n<p style=\"font-weight: 400;\">Outside the parking zone, you can pause your rental, but you cannot end it.<\/p>\n<p style=\"font-weight: 400;\">You can view the current parking zone and all available stations in your app.<\/p>\n<p style=\"font-weight: 400;\"><strong>For e-scooters<\/strong>: <br \/>Before ending your ride, please return both helmets to the top case. The ride can only be ended if the top case is properly closed. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1255\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1255\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I end a ride at a station?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1255\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1255\"><p style=\"font-weight: 400;\">At each Pick-e-Bike station, there\u2019s a station sign with a QR code (bottom left corner). In the app, tap the QR code icon to open your camera and scan the station code. Alternatively, you can manually enter the six-digit station code. Your ride will then be ended.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1256\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1256\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">The vehicle locked itself during my ride. What should I do? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1256\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1256\"><p style=\"font-weight: 400;\">For safety reasons, vehicles lock automatically after around 5 minutes of inactivity.<br \/>To continue riding, tap \u201cLock vehicle\u201d and then \u201cUnlock vehicle\u201d in the app. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1257\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1257\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I\u2019m having trouble starting or ending a ride. What should I do? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1257\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1257\"><p style=\"font-weight: 400;\">Go to the \u201cHelp\u201d section in the app and report an issue with your current ride.<br \/>The Pick-e-Bike team will adjust your ride time to the moment of your first attempt to end the rental and take care of the vehicle. You can also call our support team directly at 0848 02 03 04.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1258\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1258\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I rent multiple Pick-e-Bike vehicles at the same time with one account?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1258\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1258\"><p style=\"font-weight: 400;\">No, unfortunately not. For insurance reasons, each vehicle may only be used by the account holder. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1259\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1259\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I let someone else use my Pick-e-Bike account?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1259\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1259\"><p style=\"font-weight: 400;\">No, this is not allowed. Due to insurance regulations and the personal nature of driving authorizations, your account must not be shared with others. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da8d55a e-con-full e-flex e-con e-child\" data-id=\"da8d55a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14e08e1 elementor-widget elementor-widget-heading\" data-id=\"14e08e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usage Zone &amp; Parking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53be2d7 e-con-full e-flex e-con e-child\" data-id=\"53be2d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a137b82 e-con-full e-flex e-con e-child\" data-id=\"a137b82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df9308b elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"df9308b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2341\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2341\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the usage zone?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2341\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2341\"><p class=\"p2\">The Pick-e-Bike usage zone is divided into two areas: <span class=\"s1\">Parking zone<\/span> and <span class=\"s1\">No-parking zone<\/span>:<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\">Parking zone<\/span>: You can park your vehicle <span class=\"s1\">freely and flexibly in suitable public spaces.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\">No-parking zone:<\/span> Marked in <span class=\"s1\">red in the app<\/span>. You may ride through these zones, but you <span class=\"s1\">cannot end your rental there<\/span>. <\/p>\n<\/li>\n<\/ul>\n<p>You can view the current valid zones at any time <span class=\"s1\">in the app.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2342\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2342\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is a station?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2342\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2342\"><p class=\"p1\"><span class=\"s1\">A<\/span> station is marked with a <span class=\"s1\">blue icon<\/span><span class=\"s1\"> in the app. It indicates  <\/span>a designated parking spot, <span class=\"s1\">which<\/span> may also be located within a no-parking zone<span class=\"s1\">.<\/span><\/p>\n<p class=\"p1\">To <span class=\"s1\">end your ride at a station<\/span>, scan the QR code on the station sign<span class=\"s1\">.<\/span><\/p>\n<p class=\"p3\">The <span class=\"s2\">number in the blue icon <\/span>shows how many vehicles are currently available at that station.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2343\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2343\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I find the vehicles?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2343\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2343\"><p style=\"font-weight: 400;\">Vehicles are displayed on the Pick-e-Bike map view in the app.<br \/>You\u2019ll also see the current zones directly in the app. <\/p>\n<ul>\n<li style=\"font-weight: 400;\">Red vehicles are e-bikes.<\/li>\n<li style=\"font-weight: 400;\">Black vehicles are E-scooter.<\/li>\n<li style=\"font-weight: 400;\">Gold icons = Bonus vehicles (CHF 1 discount on your ride)<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2344\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2344\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I use Pick-e-Bike?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2344\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2344\"><p style=\"font-weight: 400;\">You can leave the parking zone with the vehicle at any time. This means that you are not bound to the parking zone during your ride. However, the return must take place within the parking zone or at a station.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2345\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2345\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are cross-border rides allowed?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2345\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2345\"><p style=\"font-weight: 400;\">No, rides across the border are not permitted for insurance reasons.<br \/>Violations may result in penalties according to our fee schedule. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2346\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2346\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I park the vehicle outside the parking zone?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2346\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2346\"><p style=\"font-weight: 400;\">Outside the parking zone, you can only pause your ride.<br \/>To do so, tap \u201cLock vehicle\u201d in the app \u2013 the ride continues at the pause rate.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2347\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2347\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I park the e-bikes?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2347\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2347\"><p style=\"font-weight: 400;\">At the end of your ride, you can park the vehicle within the parking zone or at a station. It&#8217;s important to ensure that the vehicles do not obstruct pedestrians or other traffic participants. It&#8217;s best to park the E-bike in a bicycle parking area. If the vehicle is parked on the sidewalk, a path at least 1.50 meters wide must be kept clear.   <\/p>\n<p style=\"font-weight: 400;\">Parking on private property is allowed if the vehicle is accessible and visible to others.<\/p>\n<p style=\"font-weight: 400;\"><strong>Do not park<\/strong> in front of driveways, in no-parking zones, in parks, pedestrian areas, in front of shop windows, or in courtyards.<\/p>\n<p style=\"font-weight: 400;\">Incorrectly parked vehicles will be moved by our team, and the handling fee will be charged to the last renter.<\/p>\n<p style=\"font-weight: 400;\">At the end of the ride, the app will prompt you to take a photo of the parked vehicle.<br \/>This protects you from unjustified fines or fees. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2348\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2348\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I park e-scooters?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2348\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2348\"><p style=\"font-weight: 400;\">At the end of your ride, park your e-scooter within the parking zone or at a station.<br \/>Make sure it does not obstruct pedestrians or other road users. Best practice: park in a designated motorcycle parking area.  <\/p>\n<p style=\"font-weight: 400;\">Parking on private property is allowed if the vehicle is accessible and visible to others.<\/p>\n<p style=\"font-weight: 400;\"><strong>Do not park<\/strong> in front of driveways, in no-parking zones, in parks, pedestrian areas, in front of shop windows, or in courtyards.<\/p>\n<p style=\"font-weight: 400;\">Incorrectly parked vehicles will be moved by our team, and the handling fee will be charged to the last renter.<\/p>\n<p style=\"font-weight: 400;\">At the end of the ride, the app will prompt you to take a photo of the parked vehicle.<br \/>This protects you from unjustified fines or fees. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2349\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2349\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What happens if I park the vehicle incorrectly?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2349\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2349\"><p style=\"font-weight: 400;\">If a vehicle is parked incorrectly, our team will relocate it and charge a handling fee of CHF 100. Repeat violations may result in the user being excluded from the system. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d89e35 e-con-full e-flex e-con e-child\" data-id=\"4d89e35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fef444f elementor-widget elementor-widget-heading\" data-id=\"fef444f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discover &amp; Good to Know<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd03d18 e-con-full e-flex e-con e-child\" data-id=\"fd03d18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f0d657 e-con-full e-flex e-con e-child\" data-id=\"6f0d657\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b87b5f elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"3b87b5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can two people ride on one e-scooter? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6241\"><p style=\"font-weight: 400;\">Yes. Our scooters are approved for two riders.<br \/>Please note: both riders must wear a helmet.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I need to wear a helmet?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6242\"><p style=\"font-weight: 400;\">Yes! When you&#8217;re riding a Pick-e-Bike vehicle, you must always wear a helmet (even in the 25km\/h speed setting). A passenger on the E-scooter also needs a helmet.  <\/p>\n<p style=\"font-weight: 400;\">You\u2019ll find a helmet in every e-bike basket and two helmets in the e-scooter top case. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How fast do the vehicles go?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6243\"><p style=\"font-weight: 400;\"><strong>E-bike<\/strong><\/p>\n<p style=\"font-weight: 400;\">The e-bikes are S-Pedelecs, which have pedal assistance up to 45 km\/h.<\/p>\n<p style=\"font-weight: 400;\">Since August 2024, Pick-e-Bike has been operating a unique pilot project in Switzerland called <a href=\"https:\/\/basel.pickebike.ch\/de\/speed-setting\">Speed-Setting<\/a> in collaboration with the Federal Office of Transport (ASTRA). Speed-Setting allows Pick-e-Bike\u2019s e-bikes to be flexibly classified into two different vehicle categories \u2013 depending on who is currently renting the E-bike.<\/p>\n<p style=\"font-weight: 400;\">If you&#8217;ve registered with your ID or passport, you can use the e-bikes at a speed of up to 25km\/h.<\/p>\n<p style=\"font-weight: 400;\">If you&#8217;ve registered with a driver&#8217;s license, you can use the e-bikes at a speed of 35km\/h.<\/p>\n<p style=\"font-weight: 400;\">If you want to use the E-bike at 45km\/h, you can purchase the Speed-Upgrade monthly or annually directly in the app under \u201cSubscriptions\u201d.<\/p>\n<p style=\"font-weight: 400;\"><strong>E-scooter<\/strong><\/p>\n<p style=\"font-weight: 400;\">The E-scooter travel at 45 km\/h.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I adjust the saddle height on the E-bike?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6244\"><p style=\"font-weight: 400;\">There\u2019s a quick-release lever under the seat that lets you easily adjust the saddle height.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the battery range?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6245\"><p style=\"font-weight: 400;\"><strong>E-bike<br \/><\/strong>The range of an e-bike with a fully charged battery is about 70 km. Please note that this is only an estimate and depends on various factors. <\/p>\n<p style=\"font-weight: 400;\"><strong>E-scooter<br \/><\/strong>The range of an e-scooter with fully charged batteries is about 100 km. Please note that this is only an estimate and depends on various factors. <\/p>\n<p style=\"font-weight: 400;\">You can see the estimated range in the app before starting your ride.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6246\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-6246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I charge the vehicles myself?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6246\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-6246\"><p style=\"font-weight: 400;\">No, that\u2019s not possible. Once the battery falls below a certain level, the vehicle is automatically removed from the system. Our team will then replace the battery, and the vehicle will become available again.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6247\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-6247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I get fined while riding Pick-e-Bike vehicles?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6247\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-6247\"><p style=\"font-weight: 400;\">Yes. Pick-e-Bike vehicles are subject to regular traffic laws. Violations such as speeding, running red lights, or not wearing a helmet can result in fines. These are passed on to the renter, along with a CHF 25 processing fee.   <\/p>\n<p style=\"font-weight: 400;\"><strong>Please<\/strong>: Follow the rules and ride responsibly.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6248\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-6248\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Am I insured?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6248\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-6248\"><p style=\"font-weight: 400;\">Yes. You are covered by liability and comprehensive insurance.<br \/>In the event of damage, you\u2019ll pay a <strong>maximum of CHF 300<\/strong>, provided the damage was not caused intentionally or through gross negligence.<\/p>\n<p>More details can be found in our rental agreement.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c5b47e e-con-full e-flex e-con e-child\" data-id=\"4c5b47e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24b1470 elementor-widget elementor-widget-heading\" data-id=\"24b1470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prices &amp; Billing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e10d240 e-con-full e-flex e-con e-child\" data-id=\"e10d240\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ff1ae34 e-con-full e-flex e-con e-child\" data-id=\"ff1ae34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f54f7c elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"5f54f7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9991\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9991\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is registration free?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9991\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9991\"><p style=\"font-weight: 400;\">Yes, registering with Pick-e-Bike is completely free of charge.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9992\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9992\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How much does it cost?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9992\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9992\"><p style=\"font-weight: 400;\">At Pick-e-Bike, you only pay for the time you use the vehicle \u2013 there\u2019s no subscription required.<br \/>Each ride includes a CHF 1 activation fee (Basel region only).  <\/p>\n<p style=\"font-weight: 400;\">You\u2019ll find the current rates and offers in the app.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9993\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9993\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Passes &amp; Offers<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9993\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9993\"><p style=\"font-weight: 400;\">In the app under \u201cOffers\u201d, you\u2019ll find various passes and regularly changing deals for both e-bikes and e-scooters.<\/p>\n<p style=\"font-weight: 400;\"><strong>Important: <\/strong>Offers must be purchased <strong>before<\/strong> starting a ride in order to apply. Also, make sure to end your ride <strong>before<\/strong> the offer expires so it can be applied correctly. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9994\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9994\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does billing work? How do I pay? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9994\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9994\"><p style=\"font-weight: 400;\">Billing is processed automatically at the end of the month (or when a total of CHF 50 is reached) using your stored debit or credit card. You can view all your invoices in the app under \u201cWallet\u201d. <\/p>\n<p style=\"font-weight: 400;\">Manual payments via QR invoice are not possible.<\/p>\n<p style=\"font-weight: 400;\">If you have a valid email address on file, a detailed invoice will be sent to you automatically after each billing.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9995\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-9995\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I see my rides and invoices?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9995\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-9995\"><p style=\"font-weight: 400;\">Yes \u2013 all your rides, including full details, are shown in the app under \u201cYour Trips\u201d.<\/p>\n<p style=\"font-weight: 400;\">If a ride is manually adjusted by the Pick-e-Bike team (e.g. cancellation), it won\u2019t be reflected in the ride details but will appear on the invoice under \u201cWallet\u201d &gt; \u201cInvoices\u201d. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9996\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-9996\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What if I think I\u2019ve been charged incorrectly? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9996\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-9996\"><p style=\"font-weight: 400;\">You can report the issue directly in the app for that specific ride.<br \/>Alternatively, send us an email at <a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a>. We\u2019ll review the charge and respond.  <\/p>\n<p style=\"font-weight: 400;\">Please include your personal details, a short explanation, and the date, rental location, vehicle ID, and duration of the ride.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9997\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-9997\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I change my payment method? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9997\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-9997\"><p style=\"font-weight: 400;\">You can update your payment method at any time in the app under \u201cWallet\u201d.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9998\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-9998\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I redeem a voucher code?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9998\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-9998\"><p style=\"font-weight: 400;\">You can activate promo codes in the Pick-e-Bike app under \u201cWallet\u201d &gt; \u201cRedeem code\u201d.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9999\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-9999\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I benefit from U-Connect with my U-Abo or GA?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9999\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-9999\"><p style=\"font-weight: 400;\">If you have a TNW U-Abo or GA travelcard, you can now link it directly in the Pick-e-Bike app with just one click to access exclusive subscriptions. These flexible subscription options let you move freely with access to 500 e-bikes and 150 e-scooters in the Basel usage zone.  <\/p>\n<p><span style=\"font-weight: 400;\">To connect your U-Abo or GA, go to \u201cU-Connect\u201d in the app and link your public transport pass.<br \/>If the connection doesn\u2019t work, feel free to contact our support team. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75270c9 e-con-full e-flex e-con e-child\" data-id=\"75270c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed30123 elementor-widget elementor-widget-heading\" data-id=\"ed30123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Issues &amp; Problems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-558a4e4 e-con-full e-flex e-con e-child\" data-id=\"558a4e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7306c7e e-con-full e-flex e-con e-child\" data-id=\"7306c7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2883e81 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"2883e81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Something is missing on the Pick-e-Bike vehicle (helmet, mirror, cover, basket, etc.) \u2013 but it\u2019s still rideable. What should I do?  <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4241\"><p><main id=\"mainContent\"><\/main><\/p>\n<div class=\"container\">\n<article id=\"c10486\" class=\"contentElement clearfix ctype_gridelements_pi1 sectionFramedefault gridelement gridelement_5 \">\n<div class=\"container\">\n<div class=\"c-block c-colgrid grid-faq\">\n<div class=\"row\">\n<div class=\"col-lg-6\">\n<article id=\"c10484\" class=\"contentElement clearfix ctype_textmedia sectionFramedefault \">\n<div>\n<div class=\"ce-textpic ce-center ce-above\">\n<div class=\"ce-bodytext\">\n<p>Thanks for noticing! Please report the issue in the Pick-e-Bike app under the \u201cHelp\u201d section. Our service team will be informed and take care of it.   <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<footer id=\"pageFooter\"><\/footer>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I noticed damage on the vehicle before riding and it\u2019s no longer rideable. What now? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4242\"><p style=\"font-weight: 400;\">Please report all damages directly in the app: Select the affected vehicle and tap \u201cReport a problem\u201d. The next rider will thank you \u2013 and our team will immediately block the vehicle and take care of it.   <\/p>\n<p style=\"font-weight: 400;\">If the issue is safety-related (e.g. faulty brakes, flat tire, broken light), please report it and choose another vehicle nearby.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I was involved in an accident with a Pick-e-Bike vehicle \u2013 what should I do? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4243\"><p style=\"font-weight: 400;\">First and foremost: make sure you\u2019re okay. Don\u2019t worry about the vehicle \u2013 we\u2019ll take care of it. Please call us immediately at <a href=\"tel:0848%2002%2003%2004\">0848 02 03 04<\/a>. If needed, also contact emergency services:<br \/>Police: 117<br \/>Ambulance: 144   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I left something in the e-scooter top case. What can I do? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4244\"><p style=\"font-weight: 400;\">The easiest way is to re-book the e-scooter \u2013 this will unlock the top case again.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I left something in the vehicle. What should I do?  <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4245\"><p style=\"font-weight: 400;\">If possible, return to the vehicle and check if your item is still there.<\/p>\n<p style=\"font-weight: 400;\">If we find a lost item in one of our vehicles, we hand it over within around 3 working days to the BLT lost and found office at the Home of Mobility (Theater Basel).<br \/>Phone: +41 61 406 11 99<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4246\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I forgot to end the rental in the app. What now? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4246\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4246\"><p style=\"font-weight: 400;\">Please always check after your ride that the rental was properly ended in the app. If you forgot to end it, you can report the issue via the app (Help &gt; Report a problem) or by email at <a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a>.<br \/>We\u2019ll be happy to review your case and see if an adjustment is possible. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4247\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-4247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Theft mode is showing on the e-bike display. What should I do? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4247\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-4247\"><p style=\"font-weight: 400;\">If a locked e-bike is moved or pushed for too long, theft mode is activated. Here\u2019s what happens: <\/p>\n<ul>\n<li style=\"font-weight: 400;\">The motor is blocked and riding is disabled.<\/li>\n<li style=\"font-weight: 400;\">The vehicle\u2019s location continues to be tracked in real-time.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Try starting the rental again \u2013 either via the app or by scanning the QR code on the bike.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-638665a e-con-full e-flex e-con e-child\" data-id=\"638665a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e2aa74 elementor-widget elementor-widget-heading\" data-id=\"0e2aa74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Speed Setting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed1079e e-con-full e-flex e-con e-child\" data-id=\"ed1079e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7422bde e-con-full e-flex e-con e-child\" data-id=\"7422bde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c15ae elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"e7c15ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2431\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2431\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the minimum age to use Pick-e-Bikes without a driver's license?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2431\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2431\"><p style=\"font-weight: 400;\">To use Pick-e-Bikes without a driver&#8217;s license, you must be at least 16 years old.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2432\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2432\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I register for Speed Setting?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2432\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2432\"><p style=\"font-weight: 400;\">To register, simply install the Pick-e-Bike app on your smartphone. If you upload your ID card instead of a driver&#8217;s license during registration, you will automatically be authorized for Speed Setting. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2433\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2433\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does renting work with Speed Setting?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2433\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2433\"><p style=\"font-weight: 400;\">Renting Pick-e-Bikes works the same as before: select e-bike, reserve, put on a helmet, and off you go! After finishing your ride, park e-bike correctly and end the rental. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2434\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2434\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Which vehicles and locations can be used with Speed Setting?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2434\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2434\"><p style=\"font-weight: 400;\">You use the same e-bikes from the existing fleet with the same usage zone. That means 500 e-bikes throughout the entire Basel region! You can find the exact usage zone in the app.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2435\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2435\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I have to wear a helmet when traveling at 25 km\/h?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2435\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2435\"><p style=\"font-weight: 400;\">Helmets are strictly mandatory on all Pick-e-Bike vehicles. This applies to all speed modes. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f89b8cc e-con-full e-flex e-con e-child\" data-id=\"f89b8cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5e47a elementor-widget elementor-widget-heading\" data-id=\"aa5e47a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pick-e-Ride<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67651b7 e-con-full e-flex e-con e-child\" data-id=\"67651b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7066c5f e-con-full e-flex e-con e-child\" data-id=\"7066c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af759f elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"4af759f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7861\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7861\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the operating hours of Pick-e-Ride?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7861\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7861\"><p style=\"font-weight: 400;\">Pick-e-Ride currently operates every weekend (including public holidays) from 9:00 a.m. to 8:00 p.m.<br \/>The service is being run as a pilot project from March 1 to December 13, 2025. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7862\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7862\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where does the Pick-e-Ride bus operate?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7862\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7862\"><p>The on-demand service is available in the Waldenburg Valley and replaces the former bus lines 92 and 93.<br \/>All available stops can be viewed in the app.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7863\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7863\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use the Pick-e-Ride service without the app?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7863\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7863\"><p style=\"font-weight: 400;\">Yes, that\u2019s possible! You can order the on-demand bus free of charge by phone at <a href=\"tel:0848020304\">0848 02 03 04<\/a>.  <\/p>\n<p style=\"font-weight: 400;\">However, we recommend booking through the app so you can track the bus location in real time and see the estimated arrival time, which may vary slightly. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7864\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7864\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I see how long the Pick-e-Ride bus will take to reach me?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7864\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7864\"><p>The app shows you the live location of the Pick-e-Ride bus as well as the estimated pick-up and arrival time. We recommend checking the app regularly, as times may shift slightly. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7865\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7865\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the fare prices and where can I purchase a ticket?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7865\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7865\"><p>No \u2013 you simply need a valid public transport ticket or pass for your route. No extra ticket is required to ride Pick-e-Ride. The regular TNW fare rules apply. You can buy your ticket at usual ticket machines,<br \/>via the \u201cTickets\u201d app (<a href=\"https:\/\/apps.apple.com\/ch\/app\/tnw-tickets\/id906674404?l=en\" target=\"_blank\" rel=\"noopener\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ch.blt.mobile.android.ticketing\" target=\"_blank\" rel=\"noopener\">Android<\/a>). Currently, tickets are not sold on board. But don\u2019t worry \u2013 you won\u2019t be left behind! You can still get a ticket from a machine along the route.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7866\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-7866\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I reserve a Pick-e-Ride bus for a specific time or appointment?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7866\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-7866\"><p>Currently, rides can only be booked on-demand, for immediate departures. Advance reservations for a specific time are not possible. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7867\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-7867\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I bring a bicycle on board?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7867\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-7867\"><p style=\"font-weight: 400;\">No, bicycles are not allowed on Pick-e-Ride at this time. However, strollers and wheelchairs are welcome and can be taken on board easily thanks to a dedicated ramp. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7868\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-7868\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I need a special ticket for Pick-e-Ride?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7868\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-7868\"><p style=\"font-weight: 400;\">No \u2013 you simply need a valid public transport ticket or pass for your route. No extra ticket is required to ride Pick-e-Ride. The regular <a href=\"https:\/\/www.tnw.ch\/\">TNW fare rules <\/a>apply. You can buy your ticket at usual ticket machines,<br \/>via the \u201cTickets\u201d app (<a href=\"https:\/\/apps.apple.com\/ch\/app\/tnw-tickets\/id906674404?l=en\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ch.blt.mobile.android.ticketing\">Android<\/a>). Currently, tickets are not sold on board. But don\u2019t worry \u2013 you won\u2019t be left behind! You can still get a ticket from a machine along the route.     <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de41bab e-con-full e-flex e-con e-child\" data-id=\"de41bab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22f0293 elementor-widget elementor-widget-heading\" data-id=\"22f0293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">U-Connect<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec1a070 e-con-full e-flex e-con e-child\" data-id=\"ec1a070\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dc3237b e-con-full e-flex e-con e-child\" data-id=\"dc3237b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7417e95 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"7417e95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1211\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I benefit from U-Connect?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1211\"><p>You can easily link your TNW U-Abo or GA travelcard in the Pick-e-Bike app.<\/p>\n<ol>\n<li>For this, you can access the U-Connect menu in the app. Here you&#8217;ll find all the information and details about the new subscriptions. <\/li>\n<li>To connect your valid U-Abo or GA, tap \u201cSearch &amp; Connect\u201d.<br \/>Have a GA travelcard? No problem \u2013 simply enter your SwissPass number in the next step.   <\/li>\n<li>Yeah! The connection was successful! From now on, you can benefit from the exclusive U-Connect subscriptions. We wish you a lot of fun discovering and benefiting!   <\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1212\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">If I don't use the free minutes included in the U-Connect subscription on one day, can I make up for them the next day?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1212\"><p><span data-teams=\"true\">No, the daily quota of free minutes included in the subscription expires if not used on that day. A transfer to another day is not possible. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1213\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1213\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I cancel my U-Connect subscription?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1213\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1213\"><p style=\"font-weight: 400;\"><span data-teams=\"true\">The U-Connect subscription can be cancelled at any time. The cancellation can be done directly in the Pick-e-Bike app under the menu item \u201cU-Connect\u201d. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1214\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1214\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I have an FVP-GA. Can I also benefit from U-Connect? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1214\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1214\"><p><span data-teams=\"true\">Please contact our support directly at <a id=\"menur70h\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"mailto:hello@pickebike.ch\" href=\"mailto:hello@pickebike.ch\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link hello@pickebike.ch\">hello@pickebike.ch<\/a>. We\u2019ll be happy to check your situation individually and inform you if you\u2019re eligible for the U-Connect offer. Wir pr\u00fcfen deine Situation gerne individuell und informieren dich, ob du f\u00fcr das U-Connect-Angebot berechtigt bist.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your Questions, Our Answers. Got questions? Here\u2019s where you\u2019ll find the answers you need. Registration and customer profile How can I register with Pick-e-Bike? You can register in just a few steps directly via the Pick-e-Bike app.After completing your registration, your account will be activated within 5 minutes \u2013 as long as all information is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4081,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-4476","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - Pick-e-Bike<\/title>\n<meta name=\"description\" content=\"Answers to common Pick-e-Bike questions: info on rentals, parking zones, stations, app use and more \u2013 quick, clear and ready to ride!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pickebike.ch\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Answers to common Pick-e-Bike questions: info on rentals, parking zones, stations, app use and more \u2013 quick, clear and ready to ride!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pickebike.ch\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Pick-e-Bike\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pickebikebasel\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-03T11:13:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/04\/4R3A4939.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"18 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pickebike.ch\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/pickebike.ch\\\/en\\\/faq\\\/\",\"name\":\"FAQ - 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