{"id":4460,"date":"2025-04-15T15:27:38","date_gmt":"2025-04-15T13:27:38","guid":{"rendered":"https:\/\/xnaypaup.elementor.cloud\/faq\/"},"modified":"2025-11-03T16:17:32","modified_gmt":"2025-11-03T14:17:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/pickebike.ch\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4460\" class=\"elementor elementor-4460 elementor-2187\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88157dd e-con-full e-flex e-con e-child\" data-id=\"88157dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-185e1bd elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"185e1bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Vos questions, <br> nos r\u00e9ponses.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b1d9a elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"46b1d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Vous avez des questions ? Vous trouverez ici les r\u00e9ponses appropri\u00e9es <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f941bda e-flex e-con-boxed e-con e-parent\" data-id=\"4f941bda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6eaaeca e-con-full e-flex e-con e-child\" data-id=\"6eaaeca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-004a6e8 elementor-widget elementor-widget-heading\" data-id=\"004a6e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Inscription et profil client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f1208b e-con-full e-flex e-con e-child\" data-id=\"9f1208b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-13e76fa e-con-full e-flex e-con e-child\" data-id=\"13e76fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5503e7 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"b5503e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1901\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1901\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je m'inscrire \u00e0 Pick-e-Bike ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1901\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1901\"><p style=\"font-weight: 400;\">Vous pouvez vous inscrire directement via l&rsquo;application Pick-e-Bike en quelques \u00e9tapes. Apr\u00e8s votre inscription, vous serez activ\u00e9 dans les 5 minutes (\u00e0 condition que toutes les informations aient \u00e9t\u00e9 fournies de mani\u00e8re compl\u00e8te et lisible). <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1902\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1902\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">De quoi ai-je besoin pour m'inscrire ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1902\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1902\"><p><strong>Pick-e-Ride:<\/strong><\/p>\n<ol role=\"list\">\n<li>Tu as seulement besoin d\u2019une adresse e-mail et d\u2019un num\u00e9ro de t\u00e9l\u00e9phone.<\/li>\n<\/ol>\n<p><strong>Pick-e-Bike:<\/strong><\/p>\n<ol>\n<li>Vous avez besoin d&rsquo;une carte de cr\u00e9dit ou de d\u00e9bit valide pour que vos locations puissent \u00eatre d\u00e9bit\u00e9es.<\/li>\n<li>Vous avez besoin d&rsquo;un permis de conduire valide ou d&rsquo;une carte d&rsquo;identit\u00e9\/passeport valide :<\/li>\n<\/ol>\n<ul>\n<li>Si vous souhaitez utiliser les v\u00e9los \u00e9lectriques \u00e0 35 km\/h ou 45 km\/h, vous avez besoin au minimum de la cat\u00e9gorie de permis de conduire M.<\/li>\n<li>Si vous souhaitez utiliser les e-scooter, vous avez besoin au minimum de la cat\u00e9gorie de permis de conduire A1.<\/li>\n<li>Vous n&rsquo;avez pas de permis de conduire et vous avez plus de 16 ans ? Vous pouvez alors vous inscrire avec votre carte d&rsquo;identit\u00e9 ou votre passeport et utiliser les v\u00e9los \u00e9lectriques \u00e0 une vitesse de 25 km\/h. <\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1903\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1903\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">De quel permis de conduire ai-je besoin ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1903\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1903\"><p style=\"font-weight: 400;\"><strong>e-bike<br \/><\/strong>Pour nos v\u00e9los \u00e9lectriques, vous avez besoin au minimum d&rsquo;un permis de conduire de cat\u00e9gorie M (\u00e0 partir de 14 ans). Le permis de conduire \u00ab normal \u00bb de cat\u00e9gorie B remplit cette condition.<\/p>\n<p style=\"font-weight: 400;\">Si vous avez plus de 16 ans, vous pouvez \u00e9galement utiliser les v\u00e9los \u00e9lectriques sans permis de conduire \u00e0 une vitesse de 25 km\/h.<\/p>\n<p style=\"font-weight: 400;\"><strong>e-scooter<br \/><\/strong>Pour nos e-scooter, vous avez besoin au minimum d&rsquo;un permis de conduire de cat\u00e9gorie A1 (\u00e0 partir de 15 ans). Le permis de conduire \u00ab normal \u00bb de cat\u00e9gorie B ne remplit pas cette condition. Vous souhaitez quand m\u00eame conduire des e-scooter ? En collaboration avec des instructeurs exp\u00e9riment\u00e9s de l&rsquo;auto-\u00e9cole MAZ, nous proposons r\u00e9guli\u00e8rement le cours de base A1 directement chez nous. <a href=\"https:\/\/shop.pickebike.ch\/Grundkurs\/\" target=\"_blank\" rel=\"noopener\"><strong>Ici<\/strong><\/a>, vous pouvez en apprendre davantage sur l&rsquo;offre et vous inscrire pour le prochain cr\u00e9neau disponible.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1904\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1904\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je utiliser Pick-e-Bike avec un permis d'apprenti conducteur ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1904\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1904\"><p style=\"font-weight: 400;\">Non, malheureusement ce n&rsquo;est pas possible. Nous vous souhaitons bonne chance pour votre examen de conduite et nous serions ravis de vous accueillir dans notre communaut\u00e9 par la suite. <\/p>\n<p>In unserem <a href=\"https:\/\/shop.pickebike.ch\/Grundkurs\/\" target=\"_blank\" rel=\"noopener\">Shop<\/a> bieten wir A1-Grundkurse inkl.<br \/>\nE-Scooter an.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1905\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1905\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J'aimerais utiliser les e-scooter, mais je me suis inscrit avec mon ancien permis de conduire sans la cat\u00e9gorie A1 ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1905\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1905\"><p style=\"font-weight: 400;\">Vous pouvez nous envoyer une photo du recto et du verso de votre permis de conduire par e-mail \u00e0 <a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a>. Nous v\u00e9rifierons ensuite vos donn\u00e9es et vous autoriserons \u00e0 utiliser les e-scooter. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1906\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1906\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J'ai chang\u00e9 mon num\u00e9ro de t\u00e9l\u00e9phone portable. Comment puis-je proc\u00e9der ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1906\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1906\"><p style=\"font-weight: 400;\">Veuillez contacter notre support par t\u00e9l\u00e9phone (<a href=\"tel:0848%2002%2003%2004\">0848 02 03 04<\/a>) ou par e-mail (<a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a>). Nous serons ravis de vous aider.<br \/>\nWir helfen dir gerne weiter. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1907\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1907\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je changer mon adresse e-mail ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1907\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1907\"><p style=\"font-weight: 400;\">Vous pouvez facilement modifier votre adresse e-mail dans l&rsquo;application sous \u00ab Param\u00e8tres \u00bb en cliquant sur votre adresse e-mail. Vous recevrez ensuite un e-mail vous demandant de confirmer le changement. Une fois cette confirmation effectu\u00e9e, le changement d&rsquo;adresse sera adopt\u00e9 et enregistr\u00e9 dans le syst\u00e8me.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1908\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1908\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J'ai oubli\u00e9 mon mot de passe. Que puis-je faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1908\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1908\"><p style=\"font-weight: 400;\">Si vous \u00eates connect\u00e9 \u00e0 l&rsquo;application, d\u00e9connectez-vous d&rsquo;abord de votre compte sous \u00ab Param\u00e8tres \u00bb.<\/p>\n<p style=\"font-weight: 400;\">Si vous n&rsquo;\u00eates plus connect\u00e9 \u00e0 l&rsquo;application, vous pouvez cliquer sur \u00ab Mot de passe oubli\u00e9 \u00bb sur la page de connexion de l&rsquo;application, puis entrer l&rsquo;adresse e-mail que vous avez utilis\u00e9e lors de l&rsquo;inscription. Vous recevrez ensuite un e-mail vous permettant de modifier votre mot de passe. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df2388c e-con-full e-flex e-con e-child\" data-id=\"df2388c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-734cc6d elementor-widget elementor-widget-heading\" data-id=\"734cc6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Location<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-009ed2c e-con-full e-flex e-con e-child\" data-id=\"009ed2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f2ab85 e-con-full e-flex e-con e-child\" data-id=\"1f2ab85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7797986 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"7797986\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1251\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1251\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je utiliser Pick-e-Bike sans l'application ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1251\"><p style=\"font-weight: 400;\">Vous ne pouvez utiliser le service que via l&rsquo;application Pick-e-Bike, que vous pouvez t\u00e9l\u00e9charger gratuitement sur l&rsquo;<a href=\"https:\/\/apps.apple.com\/ch\/app\/pick-e-bike\/id1373747610\">Apple App Store<\/a> ou le <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ch.pickebike\">Google Play Store<\/a>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1252\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1252\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je r\u00e9server un v\u00e9hicule ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1252\"><p style=\"font-weight: 400;\">Cliquez sur un v\u00e9hicule proche de vous dans l&rsquo;application. Le bouton \u00ab R\u00e9server \u00bb appara\u00eetra en bas de l&rsquo;\u00e9cran. En cliquant sur ce bouton, la p\u00e9riode de r\u00e9servation gratuite de 15 minutes commence.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1253\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1253\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je commencer la location ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1253\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1253\"><p style=\"font-weight: 400;\">Vous pouvez commencer la location des v\u00e9hicules soit par code QR, soit par l&rsquo;application. Si vous commencez la location via l&rsquo;application, vous pouvez s\u00e9lectionner un v\u00e9hicule sur la carte dans l&rsquo;application et d\u00e9marrer la location. <\/p>\n<p style=\"font-weight: 400;\">Lors du d\u00e9marrage de la location via le code QR, le code QR sur le v\u00e9hicule peut \u00eatre scann\u00e9 et la location sera initi\u00e9e.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1254\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1254\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je mettre fin \u00e0 la location ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1254\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1254\"><p style=\"font-weight: 400;\">La location peut \u00eatre termin\u00e9e en utilisant le bouton \u00ab Terminer la location \u00bb dans l&rsquo;application. Veuillez noter que vous ne pouvez terminer la location que dans la zone d&rsquo;utilisation de Pick-e-Bike ou \u00e0 une station officielle. Veuillez terminer la location \u00e0 une station en scannant le code QR sur le panneau de la station.  <\/p>\n<p style=\"font-weight: 400;\">En dehors de la zone d&rsquo;utilisation, la location ne peut \u00eatre que mise en pause, mais pas termin\u00e9e.<\/p>\n<p style=\"font-weight: 400;\">Vous pouvez voir la zone d&rsquo;utilisation actuelle et les stations disponibles dans votre application.<\/p>\n<p style=\"font-weight: 400;\"><strong>Veuillez noter pour le e-scooter :<br \/><\/strong>Veuillez replacer les deux casques dans le top case avant de terminer la location. Notez que la location ne peut \u00eatre termin\u00e9e que si le top case est ferm\u00e9. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1255\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1255\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je terminer la location \u00e0 une station ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1255\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1255\"><p style=\"font-weight: 400;\">\u00c0 une station Pick-e-Bike, il y a un panneau de station avec un code QR (en bas \u00e0 gauche du panneau). Si vous cliquez sur le bouton avec le code QR dans l&rsquo;application, la cam\u00e9ra s&rsquo;ouvre, avec laquelle le code QR sur le panneau de la station peut \u00eatre scann\u00e9. Alternativement, le code \u00e0 six chiffres de la station peut \u00eatre saisi manuellement. La location est ensuite termin\u00e9e.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1256\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1256\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Le v\u00e9hicule s'est automatiquement verrouill\u00e9 pendant ma location. Que faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1256\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1256\"><p style=\"font-weight: 400;\">Les v\u00e9hicules se verrouillent automatiquement apr\u00e8s environ 5 minutes d&rsquo;inactivit\u00e9 pour des raisons de s\u00e9curit\u00e9. Pour pouvoir utiliser \u00e0 nouveau le v\u00e9hicule, cliquez sur \u00ab Verrouiller le v\u00e9hicule \u00bb dans l&rsquo;application, puis sur \u00ab D\u00e9verrouiller le v\u00e9hicule \u00bb. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1257\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1257\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J'ai des probl\u00e8mes avec la location ou le retour. Que faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1257\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1257\"><p style=\"font-weight: 400;\">Vous pouvez cr\u00e9er un rapport de probl\u00e8me pour votre trajet actuel directement dans l&rsquo;application sous \u00ab Aide \u00bb. L&rsquo;\u00e9quipe Pick-e ajustera ensuite la location au moment de la premi\u00e8re tentative de d\u00e9connexion et s&rsquo;occupera du v\u00e9hicule. Alternativement, vous pouvez contacter directement l&rsquo;\u00e9quipe Pick-e-Bike via la hotline 0848 02 03 04.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1258\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1258\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je louer plusieurs v\u00e9hicules Pick-e-Bike simultan\u00e9ment via mon compte client ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1258\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1258\"><p style=\"font-weight: 400;\">Non, malheureusement, ce n&rsquo;est pas possible. Pour des raisons d&rsquo;assurance, les v\u00e9hicules ne peuvent \u00eatre utilis\u00e9s que par le propri\u00e9taire du compte. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1259\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1259\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je transf\u00e9rer mon compte \u00e0 d'autres personnes pour utilisation ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1259\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1259\"><p style=\"font-weight: 400;\">Non, malheureusement, ce n&rsquo;est pas possible. Pour des raisons d&rsquo;assurance et en raison des autorisations de conduite personnelles, votre compte ne peut pas \u00eatre transf\u00e9r\u00e9 \u00e0 d&rsquo;autres personnes. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da8d55a e-con-full e-flex e-con e-child\" data-id=\"da8d55a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14e08e1 elementor-widget elementor-widget-heading\" data-id=\"14e08e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Zone d'utilisation et stationnement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53be2d7 e-con-full e-flex e-con e-child\" data-id=\"53be2d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a137b82 e-con-full e-flex e-con e-child\" data-id=\"a137b82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df9308b elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"df9308b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2341\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2341\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qu'est-ce que la zone d'utilisation ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2341\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2341\"><p class=\"p2\">La zone d&rsquo;utilisation de Pick-e-Bike est divis\u00e9e en deux zones : <span class=\"s1\">zone de stationnement<\/span> et <span class=\"s1\">zone de stationnement interdit<\/span>.<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\">zone de stationnement :<\/span> Ici, vous pouvez <span class=\"s1\">stationner votre v\u00e9hicule librement et de mani\u00e8re flexible dans un endroit appropri\u00e9 de l&rsquo;espace public.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\">zone de stationnement interdit :<\/span> Ces zones sont <span class=\"s1\">marqu\u00e9es en rouge<\/span> dans l&rsquo;application. Vous pouvez y circuler, <span class=\"s1\">mais vous ne pouvez pas y terminer votre location<\/span>. <\/p>\n<\/li>\n<\/ul>\n<p>Vous pouvez trouver les zones actuellement valides \u00e0 tout moment <span class=\"s1\">directement dans l&rsquo;application<\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2342\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2342\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qu'est-ce qu'une station ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2342\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2342\"><p class=\"p1\"><span class=\"s1\">Une <\/span>station<span class=\"s1\"> est marqu\u00e9e dans l&rsquo;application par une <\/span>ic\u00f4ne bleue<span class=\"s1\">  Elle indique un   <\/span>emplacement de stationnement fixe<span class=\"s1\"> qui peut \u00e9galement se trouver <\/span>dans une zone de stationnement interdit<span class=\"s1\">.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Pour terminer votre location l\u00e0-bas, <\/span>scannez le code QR sur le panneau de la station<span class=\"s1\">.<\/span><\/p>\n<p class=\"p3\">Le <span class=\"s2\">nombre dans l&rsquo;ic\u00f4ne bleue<\/span> vous indique combien de v\u00e9hicules sont actuellement disponibles \u00e0 cette station.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2343\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2343\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 puis-je trouver les v\u00e9hicules ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2343\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2343\"><p style=\"font-weight: 400;\">Les v\u00e9hicules peuvent \u00eatre localis\u00e9s via l&rsquo;application Pick-e-Bike et sont affich\u00e9s sur une carte d&rsquo;aper\u00e7u dans l&rsquo;application. Vous trouverez les zones actuelles dans l&rsquo;application. <\/p>\n<ul>\n<li style=\"font-weight: 400;\">Les v\u00e9hicules rouges sont des v\u00e9los \u00e9lectriques.<\/li>\n<li style=\"font-weight: 400;\">Les v\u00e9hicules noirs sont des e-scooter.<\/li>\n<li style=\"font-weight: 400;\">Les v\u00e9hicules bonus (r\u00e9duction de 1 CHF sur votre trajet) sont dor\u00e9s.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2344\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2344\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Dans quelle zone puis-je utiliser le Pick-e-Bike ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2344\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2344\"><p style=\"font-weight: 400;\">Vous pouvez quitter la zone de stationnement avec le v\u00e9hicule \u00e0 tout moment. Cela signifie que vous n&rsquo;\u00eates pas limit\u00e9 \u00e0 la zone de stationnement pendant votre trajet. Cependant, le retour doit avoir lieu dans la zone de stationnement ou \u00e0 une station.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2345\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2345\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Les trajets \u00e0 l'\u00e9tranger sont-ils autoris\u00e9s ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2345\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2345\"><p style=\"font-weight: 400;\">Les trajets \u00e0 l&rsquo;\u00e9tranger sont interdits pour des raisons d&rsquo;assurance. Les infractions peuvent \u00eatre sanctionn\u00e9es conform\u00e9ment \u00e0 la liste des frais. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2346\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2346\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je stationner le v\u00e9hicule en dehors de la zone de stationnement ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2346\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2346\"><p style=\"font-weight: 400;\">En dehors de la zone de stationnement, vous ne pouvez que mettre votre location en pause. Vous pouvez commencer une pause en appuyant sur le bouton \u00ab Verrouiller le v\u00e9hicule \u00bb. Ensuite, la location continue au tarif de pause.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2347\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2347\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 puis-je garer les v\u00e9los \u00e9lectriques ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2347\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2347\"><p style=\"font-weight: 400;\">\u00c0 la fin de votre trajet, vous pouvez garer le v\u00e9hicule dans la zone de stationnement ou \u00e0 une station. Il faut veiller \u00e0 ce que les v\u00e9hicules ne g\u00eanent ni les pi\u00e9tons ni les autres usagers de la route. Il est pr\u00e9f\u00e9rable de garer le e-bike sur un parking \u00e0 v\u00e9los. Si le v\u00e9hicule est gar\u00e9 sur le trottoir, un passage d&rsquo;au moins 1,50 m\u00e8tre de large doit \u00eatre laiss\u00e9 libre.   <\/p>\n<p style=\"font-weight: 400;\">Les v\u00e9hicules peuvent \u00eatre gar\u00e9s sur votre propri\u00e9t\u00e9 priv\u00e9e, \u00e0 condition que le v\u00e9hicule reste accessible et visible pour les autres locataires.<\/p>\n<p style=\"font-weight: 400;\"><strong>Attention :<\/strong> Pas de stationnement devant les entr\u00e9es, dans les zones d&rsquo;interdiction de s&rsquo;arr\u00eater, les parcs, les zones pi\u00e9tonnes, devant les vitrines ou dans les cours int\u00e9rieures !<\/p>\n<p style=\"font-weight: 400;\">Les v\u00e9hicules mal gar\u00e9s seront d\u00e9plac\u00e9s par notre \u00e9quipe et les frais seront factur\u00e9s au dernier client ou \u00e0 la derni\u00e8re cliente.<\/p>\n<p style=\"font-weight: 400;\">\u00c0 la fin du trajet, l&rsquo;application vous demande de photographier le v\u00e9hicule gar\u00e9. Cette fonction vous permet de vous prot\u00e9ger contre une amende ou des frais injustifi\u00e9s. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2348\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2348\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 puis-je stationner les e-scooter ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2348\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2348\"><p style=\"font-weight: 400;\">\u00c0 la fin de votre trajet, vous pouvez stationner le v\u00e9hicule dans la zone de stationnement ou \u00e0 une station. Il convient de noter que les v\u00e9hicules ne doivent pas g\u00eaner les pi\u00e9tons ou les autres usagers de la route. Il est pr\u00e9f\u00e9rable de stationner le e-scooter sur une place de stationnement pour motos pr\u00e9vue \u00e0 cet effet.  <\/p>\n<p style=\"font-weight: 400;\">Les v\u00e9hicules peuvent \u00eatre gar\u00e9s sur votre propri\u00e9t\u00e9 priv\u00e9e, \u00e0 condition que le v\u00e9hicule reste accessible et visible pour les autres locataires.<\/p>\n<p style=\"font-weight: 400;\"><strong>Attention :<\/strong> Pas de stationnement devant les entr\u00e9es, dans les zones d&rsquo;interdiction de s&rsquo;arr\u00eater, les parcs, les zones pi\u00e9tonnes, devant les vitrines ou dans les cours int\u00e9rieures !<\/p>\n<p style=\"font-weight: 400;\">Les v\u00e9hicules mal gar\u00e9s seront d\u00e9plac\u00e9s par notre \u00e9quipe et les frais seront factur\u00e9s au dernier client ou \u00e0 la derni\u00e8re cliente.<\/p>\n<p style=\"font-weight: 400;\">\u00c0 la fin du trajet, l&rsquo;application vous demande de photographier le v\u00e9hicule gar\u00e9. Cette fonction vous permet de vous prot\u00e9ger contre une amende ou des frais injustifi\u00e9s. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2349\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2349\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que se passe-t-il si je stationne mal les v\u00e9hicules ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2349\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2349\"><p style=\"font-weight: 400;\">Les v\u00e9hicules mal stationn\u00e9s seront d\u00e9plac\u00e9s par notre \u00e9quipe et des frais de traitement de 100 CHF seront factur\u00e9s pour cette intervention. En cas de r\u00e9cidive, les clients fautifs seront exclus du syst\u00e8me. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d89e35 e-con-full e-flex e-con e-child\" data-id=\"4d89e35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fef444f elementor-widget elementor-widget-heading\" data-id=\"fef444f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrir et informations utiles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd03d18 e-con-full e-flex e-con e-child\" data-id=\"fd03d18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f0d657 e-con-full e-flex e-con e-child\" data-id=\"6f0d657\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b87b5f elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"3b87b5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je conduire un e-scooter \u00e0 deux personnes ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6241\"><p style=\"font-weight: 400;\">Oui. Nos scooters sont homologu\u00e9s pour deux personnes. Veuillez noter que les deux personnes doivent porter un casque.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Ai-je besoin d'un casque ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6242\"><p style=\"font-weight: 400;\">Oui ! Lorsque vous utilisez un v\u00e9hicule Pick-e-Bike, vous devez toujours porter un casque (m\u00eame avec le Speed-Setting \u00e0 25km\/h). Un passager sur les e-scooter a \u00e9galement besoin d&rsquo;un casque.  <\/p>\n<p style=\"font-weight: 400;\">Vous trouverez un casque appropri\u00e9 dans chaque panier de v\u00e9lo \u00e9lectrique. Pour le e-scooter, vous trouverez deux casques dans le top-case. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00c0 quelle vitesse roulent les v\u00e9hicules ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6243\"><p style=\"font-weight: 400;\"><strong>e-bike<\/strong><\/p>\n<p style=\"font-weight: 400;\">Les v\u00e9los \u00e9lectriques sont des S-Pedelecs qui offrent une assistance au p\u00e9dalage jusqu&rsquo;\u00e0 45 km\/h.<\/p>\n<p style=\"font-weight: 400;\">Depuis ao\u00fbt 2024, Pick-e-Bike m\u00e8ne un projet pilote unique en Suisse appel\u00e9 Speed-Setting en collaboration avec l\u2019Office f\u00e9d\u00e9ral des routes (OFROU). Le <a href=\"https:\/\/basel.pickebike.ch\/de\/speed-setting\">Speed-Setting<\/a> permet de classer les v\u00e9los \u00e9lectriques de Pick-e-Bike de mani\u00e8re flexible dans deux cat\u00e9gories de v\u00e9hicules diff\u00e9rentes \u2013 selon la personne qui loue le e-bike \u00e0 ce moment-l\u00e0. <\/p>\n<p style=\"font-weight: 400;\">Si vous vous \u00eates inscrit avec votre carte d&rsquo;identit\u00e9 ou votre passeport, vous pouvez utiliser les v\u00e9los \u00e9lectriques \u00e0 une vitesse allant jusqu&rsquo;\u00e0 25km\/h.<\/p>\n<p style=\"font-weight: 400;\">Si vous vous \u00eates inscrit avec un permis de conduire, vous pouvez utiliser les v\u00e9los \u00e9lectriques \u00e0 une vitesse de 35km\/h.<\/p>\n<p style=\"font-weight: 400;\">Si vous souhaitez utiliser le e-bike \u00e0 45km\/h, vous pouvez acheter directement dans l&rsquo;application sous \u00ab Abonnements \u00bb la mise \u00e0 niveau Speed mensuellement ou annuellement.<\/p>\n<p style=\"font-weight: 400;\"><strong>e-scooter<\/strong><\/p>\n<p style=\"font-weight: 400;\">Les e-scooter roulent \u00e0 45 km\/h.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je r\u00e9gler la hauteur de la selle sur le e-bike ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6244\"><p style=\"font-weight: 400;\">Sous la selle, il y a un levier de serrage rapide qui vous permet de r\u00e9gler facilement la hauteur de la selle.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quelle est l'autonomie de la batterie ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6245\"><p style=\"font-weight: 400;\"><strong>e-bike<br \/><\/strong>L&rsquo;autonomie d&rsquo;un v\u00e9lo \u00e9lectrique avec une batterie compl\u00e8tement charg\u00e9e est d&rsquo;environ 70 km. Veuillez noter qu&rsquo;il s&rsquo;agit uniquement d&rsquo;une estimation et que cela d\u00e9pend de divers facteurs. <\/p>\n<p style=\"font-weight: 400;\"><strong>e-scooter<br \/><\/strong>L&rsquo;autonomie d&rsquo;une trottinette \u00e9lectrique avec des batteries compl\u00e8tement charg\u00e9es est d&rsquo;environ 100 km. Veuillez noter qu&rsquo;il s&rsquo;agit uniquement d&rsquo;une estimation et que cela d\u00e9pend de divers facteurs. <\/p>\n<p style=\"font-weight: 400;\">Dans l&rsquo;application, vous pouvez voir l&rsquo;autonomie estim\u00e9e du v\u00e9hicule avant de commencer la location.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6246\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-6246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je recharger les v\u00e9hicules moi-m\u00eame ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6246\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-6246\"><p style=\"font-weight: 400;\">Non, ce n&rsquo;est pas possible. D\u00e8s que le niveau de la batterie descend en dessous d&rsquo;un certain seuil, le v\u00e9hicule est automatiquement retir\u00e9 du syst\u00e8me. Ensuite, la batterie est remplac\u00e9e par notre \u00e9quipe et le v\u00e9hicule est \u00e0 nouveau disponible pour vous.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6247\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-6247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je recevoir une amende en utilisant les v\u00e9hicules de Pick-e-Bike ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6247\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-6247\"><p style=\"font-weight: 400;\">Oui, c&rsquo;est possible. Nos v\u00e9hicules sont soumis au code de la route normal. Les infractions telles que l&rsquo;exc\u00e8s de vitesse, le franchissement d&rsquo;un feu rouge, le non-port du casque, etc. entra\u00eenent des amendes. Celles-ci sont syst\u00e9matiquement r\u00e9percut\u00e9es sur le locataire et des frais de traitement de 25 CHF sont factur\u00e9s.   <\/p>\n<p style=\"font-weight: 400;\"><strong>Nous vous prions donc :<\/strong><br \/>De respecter les r\u00e8gles correspondantes et de conduire prudemment.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-6248\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-6248\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment suis-je assur\u00e9(e) ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6248\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-6248\"><p style=\"font-weight: 400;\">Chez nous, vous \u00eates couvert(e) par une assurance responsabilit\u00e9 civile et tous risques. En cas de sinistre, vous payez <strong>au maximum 300 CHF<\/strong>, \u00e0 condition que le dommage n&rsquo;ait pas \u00e9t\u00e9 caus\u00e9 intentionnellement ou par n\u00e9gligence grave. Vous trouverez de plus amples informations dans notre contrat de location.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c5b47e e-con-full e-flex e-con e-child\" data-id=\"4c5b47e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24b1470 elementor-widget elementor-widget-heading\" data-id=\"24b1470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prix et facturation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e10d240 e-con-full e-flex e-con e-child\" data-id=\"e10d240\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ff1ae34 e-con-full e-flex e-con e-child\" data-id=\"ff1ae34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f54f7c elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"5f54f7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9991\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9991\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Combien co\u00fbte l'inscription ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9991\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9991\"><p style=\"font-weight: 400;\">L&rsquo;inscription \u00e0 Pick-e-Bike est gratuite.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9992\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9992\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Combien co\u00fbte la location ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9992\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9992\"><p style=\"font-weight: 400;\">Chez Pick-e-Bike, vous payez le temps pendant lequel vous utilisez le v\u00e9hicule. Vous n&rsquo;avez pas besoin d&rsquo;un abonnement payant. De plus, une activation du v\u00e9hicule de 1 CHF est factur\u00e9e par location (uniquement \u00e0 B\u00e2le).  <\/p>\n<p style=\"font-weight: 400;\">Vous trouverez les tarifs actuellement en vigueur et les offres actuelles dans l&rsquo;application.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9993\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9993\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pass et offres<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9993\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9993\"><p style=\"font-weight: 400;\">Dans l&rsquo;application, vous trouverez sous \u00ab Offres \u00bb des pass et des offres changeantes pour les v\u00e9los \u00e9lectriques et les e-scooter.<\/p>\n<p style=\"font-weight: 400;\"><strong>Important<\/strong> : Une offre doit toujours \u00eatre achet\u00e9e <strong>avant<\/strong> le d\u00e9but de la location pour \u00eatre appliqu\u00e9e \u00e0 celle-ci. Veuillez \u00e9galement terminer la location <strong>avant<\/strong> l&rsquo;expiration de l&rsquo;offre pour qu&rsquo;elle soit correctement appliqu\u00e9e \u00e0 la location. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9994\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9994\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment fonctionne la facturation ? Comment puis-je payer ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9994\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9994\"><p style=\"font-weight: 400;\">Le pr\u00e9l\u00e8vement s&rsquo;effectue \u00e0 la fin de chaque mois (ou lorsque le montant de la facture atteint 50 CHF) directement sur votre carte de d\u00e9bit ou de cr\u00e9dit enregistr\u00e9e. Dans l&rsquo;application, sous \u00ab Portefeuille \u00bb, vous pouvez consulter vos factures \u00e0 tout moment. <\/p>\n<p style=\"font-weight: 400;\">Le paiement par facture QR manuelle n&rsquo;est pas possible.<\/p>\n<p style=\"font-weight: 400;\">Si une adresse e-mail active est enregistr\u00e9e, une facture d\u00e9taill\u00e9e sera automatiquement envoy\u00e9e par e-mail apr\u00e8s le pr\u00e9l\u00e8vement.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9995\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-9995\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je consulter mes trajets et mes factures ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9995\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-9995\"><p style=\"font-weight: 400;\">Tous vos trajets avec tous les d\u00e9tails sont affich\u00e9s dans l&rsquo;application sous \u00ab Mes trajets \u00bb.<\/p>\n<p style=\"font-weight: 400;\">Si une location est ajust\u00e9e ult\u00e9rieurement par l&rsquo;\u00e9quipe Pick-e-Bike (par exemple, l&rsquo;annulation d&rsquo;un trajet), cela n&rsquo;appara\u00eetra pas dans le trajet correspondant. Vous trouverez la location modifi\u00e9e directement sur la facture respective dans l&rsquo;application sous \u00ab Portefeuille \u00bb &gt; \u00ab Factures \u00bb. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9996\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-9996\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment dois-je proc\u00e9der si, selon vous, un montant est erron\u00e9 ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9996\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-9996\"><p style=\"font-weight: 400;\">Vous pouvez cr\u00e9er directement un signalement de probl\u00e8me pour cette location dans l&rsquo;application. Alternativement, vous pouvez \u00e9galement nous envoyer un e-mail \u00e0 <a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a>. Nous v\u00e9rifierons ensuite volontiers votre location.  <\/p>\n<p style=\"font-weight: 400;\">Veuillez indiquer, en plus de vos donn\u00e9es personnelles et de la justification, la date, le lieu de location, le num\u00e9ro d&rsquo;immatriculation et la dur\u00e9e de la location.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9997\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-9997\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je modifier mon moyen de paiement ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9997\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-9997\"><p style=\"font-weight: 400;\">Vous pouvez modifier votre moyen de paiement enregistr\u00e9 \u00e0 tout moment dans votre application sous \u00ab Portefeuille \u00bb.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9998\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-9998\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je utiliser un code promotionnel ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9998\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-9998\"><p style=\"font-weight: 400;\">Vous pouvez activer les codes promotionnels dans l&rsquo;application Pick-e-Bike sous la rubrique \u00ab Portefeuille \u00bb &gt; \u00ab Utiliser un code \u00bb.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9999\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-9999\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je b\u00e9n\u00e9ficier de U-Connect avec mon abonnement U-Abo ou AG ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9999\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-9999\"><p style=\"font-weight: 400;\">En tant que d\u00e9tenteur d\u2019un abonnement TNW U-Abo ou AG, vous pouvez d\u00e9sormais profiter facilement et directement d\u2019abonnements exclusifs en un seul clic dans l\u2019application Pick-e-Bike. Avec les diff\u00e9rents abonnements, vous b\u00e9n\u00e9ficiez d\u2019une flexibilit\u00e9 maximale dans vos d\u00e9placements. Trouvez l\u2019abonnement qui correspond \u00e0 vos besoins de mobilit\u00e9 et obtenez un acc\u00e8s imm\u00e9diat \u00e0 500 v\u00e9los \u00e9lectriques et 150 scooters \u00e9lectriques dans la zone d\u2019utilisation de B\u00e2le.  <\/p>\n<p><span style=\"font-weight: 400;\">Pour connecter votre abonnement U-Abo ou AG, vous pouvez directement dans l\u2019application, sous la rubrique \u00ab U-Connect \u00bb, lier votre abonnement de transport public d\u2019un simple clic. Si la connexion n\u2019est pas r\u00e9ussie, n\u2019h\u00e9sitez pas \u00e0 contacter le support. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75270c9 e-con-full e-flex e-con e-child\" data-id=\"75270c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed30123 elementor-widget elementor-widget-heading\" data-id=\"ed30123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Probl\u00e8mes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-558a4e4 e-con-full e-flex e-con e-child\" data-id=\"558a4e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7306c7e e-con-full e-flex e-con e-child\" data-id=\"7306c7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2883e81 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"2883e81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Il manque un \u00e9l\u00e9ment sur le v\u00e9hicule Pick-e-Bike (casque, r\u00e9troviseur, housse, panier, etc.). Je peux n\u00e9anmoins l'utiliser. Que faire ?  <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4241\"><p><main id=\"mainContent\"><\/main><\/p>\n<div class=\"container\">\n<article id=\"c10486\" class=\"contentElement clearfix ctype_gridelements_pi1 sectionFramedefault gridelement gridelement_5 \">\n<div class=\"container\">\n<div class=\"c-block c-colgrid grid-faq\">\n<div class=\"row\">\n<div class=\"col-lg-6\">\n<article id=\"c10484\" class=\"contentElement clearfix ctype_textmedia sectionFramedefault \">\n<div>\n<div class=\"ce-textpic ce-center ce-above\">\n<div class=\"ce-bodytext\">\n<p>Nous vous remercions de votre attention. Veuillez signaler ce probl\u00e8me dans l&rsquo;application Pick-e-Bike. Sous la rubrique \u00ab Aide \u00bb, vous pouvez nous informer du probl\u00e8me. Notre \u00e9quipe de service Pick-e-Bike recevra cette information et s&rsquo;en occupera.   <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<footer id=\"pageFooter\"><\/footer>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Je constate un dommage sur le v\u00e9hicule Pick-e-Bike avant le d\u00e9part et il n'est plus utilisable. Que faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4242\"><p style=\"font-weight: 400;\">Tous les dommages peuvent \u00eatre facilement signal\u00e9s via l&rsquo;application. S\u00e9lectionnez le v\u00e9hicule concern\u00e9 et signalez le dommage via le bouton \u00ab Signaler un probl\u00e8me \u00bb. Le prochain locataire vous en sera reconnaissant. Notre \u00e9quipe Pick-e-Bike bloquera ensuite le v\u00e9hicule et s&rsquo;en occupera.   <\/p>\n<p style=\"font-weight: 400;\">Pour les dommages li\u00e9s \u00e0 la s\u00e9curit\u00e9 (par exemple, freins d\u00e9fectueux, crevaison ou \u00e9clairage d\u00e9fectueux), veuillez nous signaler le dommage et choisir un autre v\u00e9hicule dans votre environnement.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Je suis impliqu\u00e9 dans un accident avec mon v\u00e9hicule Pick-e-Bike. Que faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4243\"><p style=\"font-weight: 400;\">L&rsquo;important est que vous alliez bien. Ne vous inqui\u00e9tez pas pour le v\u00e9hicule &#8211; nous nous en occupons. Le mieux est de nous appeler imm\u00e9diatement au <a href=\"tel:0848%2002%2003%2004\">0848 02 03 04<\/a>. N&rsquo;oubliez pas d&rsquo;appeler directement la police au 117 et les urgences m\u00e9dicales au 144 si n\u00e9cessaire.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J'ai oubli\u00e9 quelque chose dans le top-case du e-scooter. Que faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4244\"><p style=\"font-weight: 400;\">Le plus simple est de r\u00e9server \u00e0 nouveau le e-scooter et d&rsquo;ouvrir ainsi le top-case.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J'ai oubli\u00e9 quelque chose dans le v\u00e9hicule. Que faire ?  <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4245\"><p style=\"font-weight: 400;\">Le plus simple est de retourner au v\u00e9hicule et de v\u00e9rifier si l&rsquo;objet s&rsquo;y trouve encore.<\/p>\n<p style=\"font-weight: 400;\">Si nous trouvons l&rsquo;objet dans un v\u00e9hicule, nous le transmettrons au bureau des objets trouv\u00e9s de la BLT au Home of Mobility au th\u00e9\u00e2tre de B\u00e2le (T\u00e9l\u00e9phone : 061 406 11 99) dans un d\u00e9lai d&rsquo;environ 3 jours ouvrables.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4246\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J'ai oubli\u00e9 de terminer la r\u00e9servation dans l'application. Que faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4246\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4246\"><p style=\"font-weight: 400;\">Veuillez v\u00e9rifier apr\u00e8s chaque trajet que la location a effectivement \u00e9t\u00e9 termin\u00e9e dans l&rsquo;application. Si vous oubliez une fois de terminer la location, vous pouvez nous contacter via le signalement de probl\u00e8me dans l&rsquo;application ou par e-mail \u00e0 <a href=\"mailto:hello@pickebike.ch\">hello@pickebike.ch<\/a> et nous v\u00e9rifierons ensuite si une correction est possible. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4247\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-4247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Le mode antivol s'affiche sur l'\u00e9cran du e-bike. Que faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4247\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-4247\"><p style=\"font-weight: 400;\">Si un e-bike verrouill\u00e9 est d\u00e9plac\u00e9 ou pouss\u00e9 pendant une p\u00e9riode prolong\u00e9e, le mode antivol est activ\u00e9. Le mode antivol se manifeste comme suit : <\/p>\n<ul>\n<li style=\"font-weight: 400;\">Le moteur est bloqu\u00e9 et la conduite devient impossible.<\/li>\n<li style=\"font-weight: 400;\">La position du v\u00e9hicule vol\u00e9 est enregistr\u00e9e en permanence.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Essayez de red\u00e9marrer la location via l&rsquo;application ou le code QR.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-638665a e-con-full e-flex e-con e-child\" data-id=\"638665a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e2aa74 elementor-widget elementor-widget-heading\" data-id=\"0e2aa74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9glage de vitesse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed1079e e-con-full e-flex e-con e-child\" data-id=\"ed1079e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7422bde e-con-full e-flex e-con e-child\" data-id=\"7422bde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c15ae elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"e7c15ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2431\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2431\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quel est l'\u00e2ge minimum pour pouvoir utiliser les Pick-e-Bikes sans permis de conduire ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2431\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2431\"><p style=\"font-weight: 400;\">Pour utiliser les Pick-e-Bikes sans permis de conduire, vous devez avoir au moins 16 ans.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2432\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2432\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je m'inscrire pour le r\u00e9glage de vitesse ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2432\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2432\"><p style=\"font-weight: 400;\">Pour vous inscrire, il vous suffit d&rsquo;installer l&rsquo;application Pick-e-Bike sur votre smartphone. Si vous t\u00e9l\u00e9chargez votre carte d&rsquo;identit\u00e9 au lieu d&rsquo;un permis de conduire lors de l&rsquo;inscription, vous serez automatiquement autoris\u00e9 \u00e0 utiliser le r\u00e9glage de vitesse. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2433\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2433\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment fonctionne la location avec le r\u00e9glage de vitesse ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2433\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2433\"><p style=\"font-weight: 400;\">La location des Pick-e-Bikes fonctionne comme auparavant : s\u00e9lectionnez e-bike, r\u00e9servez, mettez votre casque et c&rsquo;est parti ! Une fois le trajet termin\u00e9, garez correctement e-bike et terminez la location. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2434\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2434\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quels v\u00e9hicules et emplacements peuvent \u00eatre utilis\u00e9s avec le r\u00e9glage de vitesse ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2434\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2434\"><p style=\"font-weight: 400;\">Vous utilisez les m\u00eames v\u00e9los \u00e9lectriques de la flotte existante avec la m\u00eame zone d&rsquo;utilisation. Cela signifie 500 v\u00e9los \u00e9lectriques dans toute la r\u00e9gion de B\u00e2le ! Vous trouverez la zone d&rsquo;utilisation exacte dans l&rsquo;application.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2435\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2435\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Dois-je porter un casque lorsque je circule \u00e0 25 km\/h ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2435\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2435\"><p style=\"font-weight: 400;\">Le port du casque est strictement obligatoire sur tous les v\u00e9hicules Pick-e-Bike. Cela s&rsquo;applique \u00e0 tous les modes de vitesse. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f89b8cc e-con-full e-flex e-con e-child\" data-id=\"f89b8cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5e47a elementor-widget elementor-widget-heading\" data-id=\"aa5e47a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pick-e-Ride<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67651b7 e-con-full e-flex e-con e-child\" data-id=\"67651b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7066c5f e-con-full e-flex e-con e-child\" data-id=\"7066c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af759f elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"4af759f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7861\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7861\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quelles sont les heures de fonctionnement de Pick-e-Ride ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7861\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7861\"><p style=\"font-weight: 400;\">Les heures de fonctionnement comprennent pour l&rsquo;instant chaque week-end (jours f\u00e9ri\u00e9s inclus) de 09h00 \u00e0 20h00. Pick-e-Ride sera exploit\u00e9 \u00e0 titre d&rsquo;essai du 1er mars au 13 d\u00e9cembre 2025. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7862\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7862\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 circule le bus Pick-e-Ride ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7862\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7862\"><p>L&rsquo;offre \u00e0 la demande est disponible dans la vall\u00e9e de Waldenburg et remplace les anciennes lignes de bus 92 et 93. Tous les arr\u00eats disponibles sont visibles dans l&rsquo;application.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7863\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7863\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Est-il possible de commander le service Pick-e-Ride sans l'application ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7863\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7863\"><p style=\"font-weight: 400;\">Oui, c&rsquo;est possible. Vous pouvez \u00e9galement commander le bus \u00e0 la demande gratuitement par t\u00e9l\u00e9phone au <a href=\"tel:0848020304\">0848 02 03 04<\/a>.  <\/p>\n<p style=\"font-weight: 400;\">Nous recommandons la r\u00e9servation via l&rsquo;application, car l&rsquo;heure d&rsquo;arriv\u00e9e pr\u00e9vue et la localisation du bus peuvent \u00eatre consult\u00e9es en temps r\u00e9el \u00e0 tout moment. L&rsquo;heure d&rsquo;arriv\u00e9e pr\u00e9vue peut l\u00e9g\u00e8rement varier. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7864\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7864\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je voir combien de temps le bus Pick-e-Ride mettra pour arriver au point de ramassage ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7864\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7864\"><p>Dans l&rsquo;application, vous pouvez voir la localisation en direct du bus Pick-e-Ride ainsi que l&rsquo;heure estim\u00e9e de ramassage et d&rsquo;arriv\u00e9e. Nous vous recommandons de consulter r\u00e9guli\u00e8rement l&rsquo;application, car l&rsquo;heure d&rsquo;arriv\u00e9e peut l\u00e9g\u00e8rement varier. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7865\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7865\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quels sont les tarifs et o\u00f9 puis-je acheter un billet ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7865\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7865\"><p>Pour l\u2019utilisation, un titre de transport public valide ou un abonnement pour le trajet souhait\u00e9 est n\u00e9cessaire. Cependant, vous n\u2019avez pas besoin d\u2019acheter un billet suppl\u00e9mentaire pour voyager avec Pick-e-Ride. Les conditions tarifaires r\u00e9guli\u00e8res de TNW s\u2019appliquent. ous pouvez acheter votre billet aux points de vente habituels ou via l\u2019application \u00ab Tickets \u00bb pour <a href=\"https:\/\/apps.apple.com\/ch\/app\/tnw-tickets\/id906674404?l=en\" target=\"_blank\" rel=\"noopener\">iOS<\/a> ou <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ch.blt.mobile.android.ticketing\" target=\"_blank\" rel=\"noopener\">Android<\/a>. Actuellement, il n\u2019est pas possible d\u2019acheter des billets dans le bus. Mais ne vous inqui\u00e9tez pas, nous ne vous laisserons pas sur le carreau et vous pourrez acheter votre billet \u00e0 un distributeur le long du trajet.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7866\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-7866\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je r\u00e9server un bus Pick-e-Ride pour une heure ou une date sp\u00e9cifique ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7866\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-7866\"><p>Actuellement, les trajets ne peuvent \u00eatre command\u00e9s que \u00ab pour un d\u00e9part imm\u00e9diat \u00bb. Les r\u00e9servations pour une date sp\u00e9cifique ne sont pas possibles. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7867\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-7867\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Est-il possible d'emporter un v\u00e9lo ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7867\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-7867\"><p style=\"font-weight: 400;\">Non, il n&rsquo;est actuellement pas possible d&#8217;emporter un v\u00e9lo. Les poussettes et les fauteuils roulants peuvent \u00eatre facilement transport\u00e9s gr\u00e2ce \u00e0 une rampe sp\u00e9ciale. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7868\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-7868\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Ai-je besoin d'un billet sp\u00e9cial pour Pick-e-Ride ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7868\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-7868\"><p style=\"font-weight: 400;\">Pour l&rsquo;utilisation, un titre de transport public valide ou un abonnement pour le trajet souhait\u00e9 est n\u00e9cessaire. Cependant, vous n&rsquo;avez pas besoin d&rsquo;acheter un billet suppl\u00e9mentaire pour voyager avec Pick-e-Ride. Les <a href=\"https:\/\/www.tnw.ch\/\">conditions tarifaires r\u00e9guli\u00e8res de TNW<\/a> s&rsquo;appliquent. Vous pouvez acheter votre billet aux points de vente habituels ou via l&rsquo;application \u00ab Tickets \u00bb pour <a href=\"https:\/\/apps.apple.com\/ch\/app\/tnw-tickets\/id906674404?l=en\">iOS<\/a> ou <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ch.blt.mobile.android.ticketing\">Android<\/a>. Actuellement, il n&rsquo;est pas possible d&rsquo;acheter des billets dans le bus. Mais ne vous inqui\u00e9tez pas, nous ne vous laisserons pas sur le carreau et vous pourrez acheter votre billet \u00e0 un distributeur le long du trajet.     <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de41bab e-con-full e-flex e-con e-child\" data-id=\"de41bab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22f0293 elementor-widget elementor-widget-heading\" data-id=\"22f0293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">U-Connect<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec1a070 e-con-full e-flex e-con e-child\" data-id=\"ec1a070\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dc3237b e-con-full e-flex e-con e-child\" data-id=\"dc3237b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7417e95 elementor-widget__width-initial elementor-widget-tablet__width-inherit smallIcon elementor-widget elementor-widget-toggle\" data-id=\"7417e95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1211\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je profiter de U-Connect ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1211\"><p>Associez simplement votre abonnement TNW U ou AG dans l\u2019application Pick-e-Bike.<\/p>\n<ol>\n<li>Pour cela, vous pouvez acc\u00e9der au menu U-Connect dans l&rsquo;application. Vous y trouverez toutes les informations et d\u00e9tails concernant les nouveaux abonnements. <\/li>\n<li>D\u00e9sormais, l\u2019abonnement U ou AG valide peut \u00eatre associ\u00e9 \u00e0 votre compte Pick-e-Bike en un clic sur \u00ab Rechercher &amp; Connecter \u00bb. Vous \u00eates d\u00e9tenteur d\u2019un AG ? Pas de probl\u00e8me ! Vous pouvez alors simplement associer votre num\u00e9ro de Swisspass \u00e0 l\u2019\u00e9tape suivante.   <\/li>\n<li>Bravo ! L&rsquo;association a r\u00e9ussi ! Vous pouvez d\u00e9sormais profiter des abonnements U-Connect exclusifs. Nous vous souhaitons beaucoup de plaisir dans vos d\u00e9couvertes et vos avantages !   <\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1212\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Si je n'utilise pas les minutes gratuites incluses dans l'abonnement U-Connect un jour, puis-je les reporter au lendemain ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1212\"><p><span data-teams=\"true\">Non, le contingent quotidien de minutes gratuites inclus dans l&rsquo;abonnement expire s&rsquo;il n&rsquo;est pas utilis\u00e9 au cours de la journ\u00e9e. Un report sur un autre jour n&rsquo;est pas possible. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1213\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1213\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je r\u00e9silier mon abonnement U-Connect ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1213\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1213\"><p style=\"font-weight: 400;\"><span data-teams=\"true\">L&rsquo;abonnement U-Connect est r\u00e9siliable \u00e0 tout moment. La r\u00e9siliation peut \u00eatre effectu\u00e9e directement dans l&rsquo;application Pick-e-Bike sous l&rsquo;option de menu \u00ab U-Connect \u00bb. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1214\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1214\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.304 8.757 6.53 13.53a.75.75 0 0 1-1.06 0L.696 8.757a.75.75 0 1 1 1.06-1.06l3.493 3.492V0h1.5v11.19l3.493-3.493a.75.75 0 0 1 1.06 1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 14\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.22 4.993 4.993.22a.75.75 0 0 1 1.06 0l4.773 4.773a.75.75 0 1 1-1.06 1.06L6.273 2.561V13.75h-1.5V2.56L1.28 6.054a.75.75 0 0 1-1.06-1.06Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Je poss\u00e8de un FVP-AG. Puis-je \u00e9galement b\u00e9n\u00e9ficier de U-Connect ? <\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1214\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1214\"><p><span data-teams=\"true\">Veuillez contacter directement notre service d\u2019assistance \u00e0 <a id=\"menur70h\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"mailto:hello@pickebike.ch\" href=\"mailto:hello@pickebike.ch\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link hello@pickebike.ch\">hello@pickebike.ch<\/a>. Nous examinerons volontiers votre situation individuellement et vous informerons si vous \u00eates \u00e9ligible \u00e0 l\u2019offre U-Connect. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vos questions, nos r\u00e9ponses. Vous avez des questions ? Vous trouverez ici les r\u00e9ponses appropri\u00e9es Inscription et profil client Comment puis-je m&rsquo;inscrire \u00e0 Pick-e-Bike ? Vous pouvez vous inscrire directement via l&rsquo;application Pick-e-Bike en quelques \u00e9tapes. Apr\u00e8s votre inscription, vous serez activ\u00e9 dans les 5 minutes (\u00e0 condition que toutes les informations aient \u00e9t\u00e9 fournies [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4082,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-4460","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - Pick-e-Bike<\/title>\n<meta name=\"description\" content=\"FAQ Pick-e-Bike: location, zones, stations, app, etc. \u2013 Pr\u00eat \u00e0 rouler !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pickebike.ch\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"FAQ Pick-e-Bike: location, zones, stations, app, etc. \u2013 Pr\u00eat \u00e0 rouler !\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pickebike.ch\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Pick-e-Bike\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pickebikebasel\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-03T14:17:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/04\/4R3A4939.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"23 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/\",\"url\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/\",\"name\":\"FAQ - Pick-e-Bike\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/pickebike.ch\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/4R3A4939.webp\",\"datePublished\":\"2025-04-15T13:27:38+00:00\",\"dateModified\":\"2025-11-03T14:17:32+00:00\",\"description\":\"FAQ Pick-e-Bike: location, zones, stations, app, etc. \u2013 Pr\u00eat \u00e0 rouler !\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/#primaryimage\",\"url\":\"https:\\\/\\\/pickebike.ch\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/4R3A4939.webp\",\"contentUrl\":\"https:\\\/\\\/pickebike.ch\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/4R3A4939.webp\",\"width\":1920,\"height\":1280},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/\",\"name\":\"Pick-e-Bike\",\"description\":\"E-Mobilit\u00e4t auf zwei R\u00e4dern\",\"publisher\":{\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/#organization\",\"name\":\"Pick-e-Bike\",\"url\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/pickebike.ch\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/pickebike-logo-red.svg\",\"contentUrl\":\"https:\\\/\\\/pickebike.ch\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/pickebike-logo-red.svg\",\"width\":144,\"height\":53,\"caption\":\"Pick-e-Bike\"},\"image\":{\"@id\":\"https:\\\/\\\/pickebike.ch\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pickebikebasel\\\/\",\"https:\\\/\\\/www.instagram.com\\\/pickebike_basel\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/pick-e-bike-ag\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCh0Oxhq3wT3ZYbXovNTdPyQ\\\/featured\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQ - Pick-e-Bike","description":"FAQ Pick-e-Bike: location, zones, stations, app, etc. \u2013 Pr\u00eat \u00e0 rouler !","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pickebike.ch\/fr\/faq\/","og_locale":"fr_FR","og_type":"article","og_title":"FAQ","og_description":"FAQ Pick-e-Bike: location, zones, stations, app, etc. \u2013 Pr\u00eat \u00e0 rouler !","og_url":"https:\/\/pickebike.ch\/fr\/faq\/","og_site_name":"Pick-e-Bike","article_publisher":"https:\/\/www.facebook.com\/pickebikebasel\/","article_modified_time":"2025-11-03T14:17:32+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/04\/4R3A4939.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"23 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pickebike.ch\/fr\/faq\/","url":"https:\/\/pickebike.ch\/fr\/faq\/","name":"FAQ - Pick-e-Bike","isPartOf":{"@id":"https:\/\/pickebike.ch\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/pickebike.ch\/fr\/faq\/#primaryimage"},"image":{"@id":"https:\/\/pickebike.ch\/fr\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/04\/4R3A4939.webp","datePublished":"2025-04-15T13:27:38+00:00","dateModified":"2025-11-03T14:17:32+00:00","description":"FAQ Pick-e-Bike: location, zones, stations, app, etc. \u2013 Pr\u00eat \u00e0 rouler !","breadcrumb":{"@id":"https:\/\/pickebike.ch\/fr\/faq\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pickebike.ch\/fr\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/pickebike.ch\/fr\/faq\/#primaryimage","url":"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/04\/4R3A4939.webp","contentUrl":"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/04\/4R3A4939.webp","width":1920,"height":1280},{"@type":"BreadcrumbList","@id":"https:\/\/pickebike.ch\/fr\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pickebike.ch\/fr\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/pickebike.ch\/fr\/#website","url":"https:\/\/pickebike.ch\/fr\/","name":"Pick-e-Bike","description":"E-Mobilit\u00e4t auf zwei R\u00e4dern","publisher":{"@id":"https:\/\/pickebike.ch\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pickebike.ch\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/pickebike.ch\/fr\/#organization","name":"Pick-e-Bike","url":"https:\/\/pickebike.ch\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/pickebike.ch\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/03\/pickebike-logo-red.svg","contentUrl":"https:\/\/pickebike.ch\/wp-content\/uploads\/2025\/03\/pickebike-logo-red.svg","width":144,"height":53,"caption":"Pick-e-Bike"},"image":{"@id":"https:\/\/pickebike.ch\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pickebikebasel\/","https:\/\/www.instagram.com\/pickebike_basel\/","https:\/\/www.linkedin.com\/company\/pick-e-bike-ag\/","https:\/\/www.youtube.com\/channel\/UCh0Oxhq3wT3ZYbXovNTdPyQ\/featured"]}]}},"_links":{"self":[{"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/pages\/4460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/comments?post=4460"}],"version-history":[{"count":5,"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/pages\/4460\/revisions"}],"predecessor-version":[{"id":5415,"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/pages\/4460\/revisions\/5415"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/media\/4082"}],"wp:attachment":[{"href":"https:\/\/pickebike.ch\/fr\/wp-json\/wp\/v2\/media?parent=4460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}